Thank you for choosing Taste of Madurai! We are committed to providing you with a delightful experience when it comes to our wide range of authentic Madurai delicacies. In this shipping policy, we aim to provide you with all the necessary information regarding our shipping process to ensure a smooth and hassle-free delivery.
Shipping Methods:
- We currently offer shipping services through reliable and trusted courier partners. The shipping method may vary depending on your location and the items in your order. Our team will choose the most appropriate shipping method to ensure the safe and timely arrival of your package.
Processing Time:
- Upon receiving your order, our dedicated team will initiate the processing and packaging of your items. Please allow 1-2 business days for this process to be completed. We strive to ship your order as quickly as possible to minimize any delays.
Shipping Time:
- The estimated shipping time will depend on your location. Typically, domestic orders can expect delivery within 3-5 business days. For international orders, the shipping time may vary. Please note that unforeseen circumstances such as customs delays or extreme weather conditions may affect the delivery timeframe.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the destination address. To determine the exact shipping cost for your order, please proceed to the checkout page, where the shipping charges will be displayed before you make the payment. We occasionally offer free shipping promotions, so be sure to keep an eye out for those!
Order Tracking:
- Once your order has been shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your package and estimate the expected delivery date. You can easily track your order by clicking on the tracking link provided in the email.
Damaged or Lost Packages:
- In the rare event that your package arrives damaged or gets lost during transit, please contact our customer support team immediately. We will work closely with you to resolve the issue and ensure you receive a satisfactory solution.
International Shipping:
- We are excited to offer international shipping to select countries. However, please note that customs regulations and import duties may apply to international orders. These additional charges are the responsibility of the recipient. It is advisable to check with your local customs office for more information on potential fees and restrictions.
Change of Shipping Address:
- If you need to make any changes to the shipping address, please notify us as soon as possible. We will do our best to accommodate your request, but please understand that changes may not be possible if the order has already been shipped.
Contact Us:
- If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to reach out to our friendly customer support team. You can contact us via email or phone, and we will be more than happy to assist you.
- Please contact our customer support team at support@tasteofmadurai.com or +91 86102 31992.
At Taste of Madurai, we strive to provide you with a memorable gastronomic experience delivered right to your doorstep. Our shipping policy ensures that your order is handled with utmost care and reaches you in a timely manner. We appreciate your support and look forward to serving you with our delicious Madurai delicacies.
By placing an order with Taste of Madurai, you agree to adhere to our shipping policy.