To place an order, simply browse our product catalog, select the items you’d like to purchase, and add them to your cart. Then, proceed to checkout, where you can provide your delivery details and make the payment.

We currently accept payments via various payment methods, including credit/debit cards, net banking, and UPI. You can choose the payment option that suits you best during the checkout process.

After placing your order, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

The delivery time depends on your location. We aim to process and ship orders promptly, and you can expect delivery within 2-5 business days for domestic orders.

If you need to change your shipping address, please notify us as soon as possible. Changes may be possible if the order has not yet been shipped.

In the rare event that you receive a damaged product, please contact our customer support team immediately. We will work with you to resolve the issue and ensure a satisfactory solution.

At present, we offer shipping services only within India. We are working on expanding our reach in the future.

We are committed to offering high-quality products. We carefully select items that are free from chemicals and preservatives, ensuring that they carry the authentic flavors of Madurai.

For any questions or assistance, please feel free to reach out to our customer support team at info@tasteofmadurai.com or on WhatsApp at +91-86102 31992.

Absolutely! We can accommodate bulk orders for events, parties, or corporate gifting. Please contact us in advance to discuss your requirements.

To cancel your order, please follow these steps:

• Contact Customer Support: Send an email to support@tasteofmadurai.com with your order number and a request to cancel your order. It’s important to do this within 6 hours from the time of placing your order, as we process orders promptly.

• Cancellation Timeframe: Cancellation requests should be initiated within 6 hours of placing the order. We offer a full refund if the request is received within this timeframe.

• Cancellation After 6 Hours: Unfortunately, we cannot cancel orders after the initial 6-hour window has passed. At this point, our makers may have already started preparing the items or we may have begun packaging your order.